Our Duty Management System
A proprietary platform covering trip booking, dispatch, GPS tracking, digital duty slips and vendor payments, built by us, for how we actually operate.
A Transport Company Run on Software
Most car rental companies run on phone calls, paper logbooks and WhatsApp groups. Palanquin runs on a proprietary Duty Management System, built specifically for our operations, covering trip booking, driver dispatch, live GPS tracking, digital duty slips, and vendor payments. It's not a generic fleet app. It's ours, and it's live.
Digital Duty Slips
Every trip generates a GPS-verified duty slip, pickup, drop, distance and timestamps, recorded automatically.
Live Trip Tracking
Guests and corporate admins can track a vehicle in real time via a public tracking link, no login required.
Vehicle Management
Our full fleet, owned and vendor, tracked in one system, with assignment, maintenance and utilisation visibility.
Vendor Management
Our network of a large network of vendor drivers and partner fleets, empanelled and managed through a structured two-step payment system.
Secure OTP Verification
Trip start/end verified via OTP sent directly to the guest, never visible to the driver, for added security.
Automated WhatsApp Updates
Booking confirmations, driver details and tracking links sent automatically, backed up by our human team.
Six Portals, One System
Our Bookings team, Operations team, Accounts team, Admin, and our vendor partners each have a dedicated portal, built around their specific workflow. A guest never sees internal fleet details. A vendor never sees another vendor's data. Everyone sees exactly what they need.
The Driver App requires no login at all, drivers access their trip via a unique link and OTP verification, start and end their trip with one tap, and the system handles the rest.
Live Tracking, No App Required
When a driver is assigned, guests receive a tracking link via WhatsApp, no app download, no account creation. The page shows the vehicle's live location, updating every 15 seconds, along with driver details.
For solo travellers and female guests in particular, there's a "Share Live Location" button to send the tracking link directly to family, a small feature that makes a real difference to peace of mind.
The System, Piece by Piece
Each part of our Duty Management System addresses a specific gap we saw in how transport companies typically operate. Learn more about each component:
Talk to us about corporate transport
See how our system works for your organisation.
- WhatsApp or call +91 600 37 47 123
- Email info@thepalanquin.co.in