Hotel Travel Desk: For Hotels & Their Guests
We serve as the dedicated travel desk for hotels in Guwahati, handling all guest transport while your concierge team earns a referral commission on every booking.
Partner With Us as Your In-House Travel Desk
Your guests ask for transport. You send them to us, and we handle everything. No coordination headache, no liability, and a commission on every booking. We operate as your dedicated travel desk, your guests experience a seamless, professional service, and you earn from it. Commission on every confirmed booking, 7.5% to 15% depending on service type 24×7 availability for your guests, no after-hours gaps Know Your Driver card sent to every guest before pickup Your concierge staff receive a dedicated WhatsApp line Monthly commission statement with full trip-by-trip breakdown
Partner With UsYour Hotel Recommended Us: Here Is What We Offer
If your hotel concierge has referred you to Palanquin, you are in good hands. We handle transport for guests of leading hotels in Guwahati, airport transfers, city tours, outstation trips to Shillong, Kaziranga, Tawang and beyond.
Book Your TransferHow the Hotel Travel Desk Works
Partner registration
Your property registers with us. We set up a dedicated WhatsApp line for your concierge team and brief your staff on how to refer guests.
Guest refers or calls
Your concierge shares our number or the guest WhatsApps us directly. We confirm the booking in the guest name with your property code.
We handle everything
Driver dispatched, Know Your Driver card sent, live tracking active. Guest handled end-to-end, your team is free.
Monthly commission
Commission statement with every confirmed booking itemised, paid monthly via NEFT.
What We Offer Hotel Guests
Airport Transfer
Pick up or drop at Guwahati Airport, 24×7, flight-tracked, professional driver waiting.
Enquire on WhatsApp →Shillong & Meghalaya
Full-day return trip from your Guwahati hotel, via NH40, with stops at Elephant Falls, Ward's Lake, Police Bazaar.
Enquire on WhatsApp →Kaziranga National Park
Early morning departure for the world-famous one-horned rhinoceros reserve, jeep safari arranged on arrival.
Enquire on WhatsApp →Northeast India Tours
Custom itineraries covering Tawang, Ziro Valley, Majuli, Mawlynnong, flexible departure from your hotel.
Enquire on WhatsApp →Drive Yourself
24 self-drive cars based in Guwahati, Creta, Venue, XUV 700, Thar and more. Delivered to your hotel.
Enquire on WhatsApp →Business Transfers
Daily city transfers, meeting runs and outstation business travel with digital duty slips.
Enquire on WhatsApp →Hotel or guest, we are ready
WhatsApp us to set up a hotel partnership or book a transfer.
Frequently Asked Questions
How does the Hotel Travel Desk partnership work?
Hotels refer guests to Palanquin via a dedicated WhatsApp line. Palanquin handles the booking, driver dispatch and guest communication end-to-end, and the hotel earns a commission on every confirmed booking.
What commission does a hotel earn through the Travel Desk programme?
Hotels earn between 7.5% and 15% commission depending on the service type, paid monthly via NEFT with a full trip-by-trip statement.
What services are available to hotel guests?
Hotel guests can book airport transfers, day trips to Shillong and Kaziranga, multi-day Northeast India tours, self-drive rentals and corporate business transfers.
Is the Hotel Travel Desk available 24x7?
Yes. Palanquin provides round-the-clock availability for hotel guest transport requests, with a real person responding on WhatsApp at any hour.
Talk to our hotel desk team
Whether you run a hotel or are a guest, tell us what you need.
- WhatsApp or call +91 600 37 47 123
- Email info@thepalanquin.co.in