Our Team The People Behind Palanquin

A small, accountable team in Guwahati, backed by written SOPs, digital systems and a network of trained drivers.

Small Team, High Standards

Palanquin is deliberately lean at the core, a small, capable team supported by written SOPs, digital systems and a network of trained drivers. Every person here is accountable for a specific part of the guest and client experience.

Queen Bhardwaj

Director & Founder

Queen Bhardwaj founded Palanquin in July 2022 with a conviction that people travelling across Northeast India deserve courteous, professional service backed by genuine accountability. As the Director, she leads B2B relationships, fleet strategy, technology decisions and the overall direction of the company. She is the primary point of contact for all corporate accounts. BS Chemistry · MBA, Gauhati University · MBA Strategy (1-year hybrid), IIM Kozhikode

Asmina Ahmed

Guest Relations Executive

Asmina manages guest relations and the bookings portal, handling incoming enquiries, booking confirmations, WhatsApp communication with guests and coordination with the operations team. She joined Palanquin in May 2026 and is the primary point of contact for all individual guest interactions.

Pranjal Sarma

Operations Executive

Pranjal manages the operations portal, including driver assignment, trip dispatch, vendor coordination and real-time monitoring of active trips. Pranjal brings ground-level knowledge of Northeast India routes and field operations to the dispatch role.

Babita Das

Operations Executive

Babita is part of our operations team, supporting trip coordination, driver communication and day-to-day dispatch across our active fleet. She works alongside Pranjal to ensure every trip runs smoothly from assignment to completion.

Our Drivers & Vendor Partners

The largest part of our team is on the road, 100+ cars across owned and vendor fleet and 100+ empanelled vendor drivers operating across Guwahati and Assam. Every driver follows our written SOP and is onboarded through a structured process before their first trip.

Cars in Northeast India

SOP Version · June 2026

Point Pre-Trip Check

Read Our Driver SOPs →

Open Positions

We are building a small, capable team in Guwahati. Two positions are currently open.

Full-Time · Field Based · Guwahati

Field-based sales role, visiting hotels for travel desk partnerships, liaising with vendors and vendor drivers, making corporate client visits and building new B2B relationships across Guwahati and Assam. Must be comfortable on the road and in board rooms equally.

Apply on WhatsApp

Full-Time · Guwahati

Manage billing, GST invoicing, vendor payments and financial reconciliation for Palanquin. Work closely with the operations and bookings teams to maintain accurate monthly accounts. Tally or accounting software experience preferred.

Apply on WhatsApp

Commission-Based · Remote

Palanquin Sales Commission Agent

Refer guests and corporate clients to Palanquin and earn commission on every confirmed booking. 2.5% to 7.5% commission by service type. Work from anywhere, no fixed hours, no targets.

View Details →

Tell us where you’re going

Send your dates and route on WhatsApp. A person replies within 30 minutes.

WhatsApp +91 600 37 47 123